Customer Relations Management
For Retail Businesses
Customer Engagement works integrated with all Oracle products allowing the data transfer always be up to date.
Central Management and Flexible Integrations
Customer Engagement’s omnichannel feature allows companies to access customer, loyalty, campaign, segment, and management modules in all sales channels.
Manage all the modules from a single center quickly and easily!
The Easiest Way To Know
You can create customer profiles with the Customer Screen to view your customers’ shopping history and habits.
With the loyalty module, you can offer loyalty, gift, pre-loaded, and corporate cards to your customers, ready-to-use for all stores.
By viewing your customers’ past expenditures and purchases, you can define loyalty cards, coupons, discounts, and different price lists to encourage them to shop more.
You can load the card by offering gift cards to your customers. The balance of these cards can be used or gifted by the customers to increase loyalty.
Reaching The Right Audience
With the segment module, you can create automatic or manual segments, make customer analyzes and determine your target audience easily.
Management and Development
You can quickly and systematically manage all modules and systems with the Management Panel module.